Dear customer, our team is working around the clock to ensure we continue to provide you with the best service during this difficult time. We are taking your orders and processing them immediately to make sure you receive them on record time.
We're also prioritizing the health and safety of our employees, customers, and delivery partners by putting in place enhanced cleanliness and sanitation efforts designed to protect everyone as much as we can during the COVID-19 Pandemic.
Our team is here to help you. If you have any questions, please do not hesitate to contacting us. We are doing all we can to make sure our operations and services continue as normal as possible.
We wish the best for you and your loved ones. Stay Safe!
1. Can I place an order for delivery?
Yes, our operations remains normal.
2. Is it safe to receive my order?
Yes, it is very unlikely contracting Coronavirus through a package or mail carriers alone. According to a study published in the New England Journal of Medicine, viruses like Coronavirus decay rapidly on cardboard surfaces. However, you should always follow the World Health Organization safety guidelines and wash your hands frequently.
3. What can I do if I am self-isolated and do not wish to come into contact with a delivery driver?
You can deliver instructions during your checkout process (Specific area, location, and destination) or place your order by phone. Delivery drivers are instructed not to come into contact for your signatures. They just knock at your door and leave.
4. How long it's going to take for my item to arrive?
5. If I am self-isolated, can I still be able to return my item?